Terms of Service & Agreement

1. Service Agreement

By purchasing our website development service, you agree to the following terms:

  • Website will be delivered within the specified timeframe
  • Client must provide all necessary content and materials
  • One-time payment covers the complete website development
  • Support period as specified in your package

2. Payment Terms & Refund Policy

  • Payment is required upfront before work begins
  • No refunds after work has started or website has been delivered
  • All sales are final once the website is delivered
  • Work-in-progress (work started) is non-refundable
  • Delivery confirmation is considered acceptance of work

3. Chargeback Policy

Important: Chargeback Protection

  • By making this purchase, you agree that the service (website development) has been delivered
  • Unwarranted chargebacks will be disputed with proof of delivery
  • We reserve the right to provide evidence of completed work to payment processors
  • Project completion includes: website delivered, client access provided, and support initiated
  • Any disputes must be raised within 24 hours of delivery via email to admin@nexwebly.com

4. Project Completion & Delivery Acceptance

  • Website delivery confirmation via email constitutes acceptance of completed work
  • Client has 48 hours to report any technical issues after delivery
  • Minor revisions (as per package) do not extend the delivery acceptance period
  • Once website is live and accessible, project is considered complete
  • Email screenshots and delivery confirmations serve as proof of completion

5. Client Responsibilities

  • Provide accurate business information
  • Supply all text content, images, and logos in a timely manner
  • Respond to requests and feedback within 48 hours
  • Provide domain access if using existing domain
  • Review and approve work at each milestone

6. Delivery Timeline

  • Starter Package: 24 hours from receipt of all required materials
  • Business Package: 48 hours from receipt of all required materials
  • Professional Package: 3-4 days from receipt of all required materials
  • Custom Package: 1-2 weeks from receipt of all required materials
  • Delays due to client non-responsiveness extend delivery timeline

7. Support & Maintenance

Support period varies by package. Additional support available at extra cost. Support includes bug fixes and minor adjustments only.

8. Dispute Resolution

  • All disputes must be submitted in writing to admin@nexwebly.com within 48 hours of delivery
  • We will work in good faith to resolve any legitimate issues
  • Chargebacks for delivered work may result in additional fees and collection efforts

Client Information

Select Your Package

Total: $0